Evaluations Google
5.0
Basé sur 123 avis
Climatisation Express inc - Chauffage, Ventilation, Thermopompe Trois-Rivières
5.0
Chantale Falardeau
1712493230
Super good service from the moment of submission with Denis Savignac. Denis is kind and attentive to our needs. Very fast service for installation with 2 good installers, Hugues and Denis. Hugues took the time to explain to us the correct way to use our heat pump. We had 2 indoor units of 12,000 BTU each installed and a 24,000 BTU compressor outside but the day after installation, I noticed that an 18,000 BTU compressor had been installed outside even though we had chose a 24,000 btu. So I send a text message to Denis on a Saturday morning and Denis calls us straight away to say that the error will be corrected and the compressor will be changed without fail. Even if we had signed the contract without noticing that he had put in an 18,000 BTU compressor and Denis remained very friendly despite everything. This is why the super good service without forgetting the unbeatable prices. Even the secretary on the phone is very nice. Thank you again Climatisation Express and I recommend you without fail 🙂
Clémence Giroux
1710592581
Very satisfied with the service and installation of our heat pump. The technicians are professional, efficient and respectful. Special mention to Mathieu who was able to answer all our questions during installation as well as to the salesman Martin.I recommend the Climatisation Express team.
Eric Lacourse
1709131716
I would like to thank Samuel for his attentiveness, his transparency and his professionalism. Special mention for Sabin. Through his dedication, his kindness and his professionalism, I felt confident. He knew how to go beyond my expectations. If you want to sleep with peace of mind, I highly recommend express air conditioning.
Emeric de SABLET
1709046086
I had excellent service that exceeded my expectations. During my research, I was well supported and well advised for my work. I was entitled to an all-inclusive service which allowed me to have access to Réno-Climat subsidies and as the cherry on the cake, Climatisation Express insulated my holes in the wall following the removal of my old air conditioners. The best value market price. The solution chosen is GREE heat pumps which make all the difference. The technicians completed the work in one day. Real, competent and friendly professionals. The air in the house today is of good quality. Nothing to do with heating with electric baseboards. I recommend that you make the energy-efficient transition if you can by installing heat pumps which will bring you comfort and comforting warmth in winter. Thanks to the whole team. Bravo again for the work!
Marie-Lyse Gauthier
1708354412
Fast and very friendly service. The employees are dedicated to the comfort of their customers. I recommend this service which is excellent!!
Jean-Jacques
1705171204
Impeccable advice, installation and services. In addition to being very friendly, we appreciated David's professionalism. Thank you for your wise recommendations.
Pascal Hains
1697862412
Value for money, unbeatable! Exemplary service! I highly recommend. You won't be disappointed, I swear. Rarely have we seen such a human, honest and friendly company. A+++
Claudette Trottier
1696821541
I had a heat pump installed at the end of September. I had very good service from this company and Samuel, a very friendly guy, responded quickly to my requests. I really appreciated the work of its technicians David and Matis who are also very kind and courteous. Big thanks to David who came late in the afternoon last Friday evening to resolve a small problem that arose after installation.I highly recommend this company.Thank you and congratulations again to the whole team. 👏😀
Marilou Labbé-Arsenault
1691852081
The Climatisation Express team was highly recommended to us and we did not regret our choice! We are really satisfied with the heat pump installation they carried out, we are now recommending them! Clean installation and really well done. They do great teamwork and are very efficient and competent!
odette amyot
1691769380
I had a heat pump installed 4 years ago and I had a problem this summer during the big heatwaves. I immediately called and in less than 24 hours I had a visit from the technician Samuel. He already had the part in hand because I was able to speak to him and just on the phone he clearly identified the problem. The warranty has been well respected and the service is incredible.
Caroline Gaudreault
1689868185
Wow what a service from start to finish, thank you very much. We bought a heat pump and it won't be the last with you, unbeatable price and service. A big crush on Alexann and Ismael's service.
Mt Mt
1689432772
Hi, this is the first time I've made a comment, but it's worth the effort. The installation of 8 heat pumps for my income properties in 2 days, I had serious doubts about the quality of the installation due to the fact that it is in Drummondville and that there was a significant price difference with the closer competition. The challenge was met brilliantly, the radiators were installed in an optimal way with great challenges, they took the time to explain the operation and maintenance of the heat pump to each tenant. Thanks to all your team!
Simon Mercier
1681920669
With the seller Bobbi, sales without pressure as we like it. Explains all the advantages of each product to us. Very friendly and professional. The installation went like a charm, hassle-free, clean, impeccable exterior finish. I recommend without hesitation. In these times of difficult customer service, it feels good to see companies that take good care of customers like in the past 🙂
Mike Howden
1681467888
I had two heat pumps installed in a three-storey building downtown. It was not an easy job but congratulations for a professional service! Both installers knew what to do and explained everything well. The installation was done according to the rules of the art. The advisor, Bobbi, made sure everything was correct and her experience was appreciated. Very satisfied! We are ready for the big heat!
Julie Gorman
1678890665
I received excellent service from Samuel! He was very efficient and called me back the same day to solve my little problem with my heat pump. He was really knowledgeable about the equipment and knew exactly what to do to fix the situation. I highly recommend their service!!
-F-
1674755676
Incredible service! Never seen! The employees are entirely dedicated to providing high quality service. We are fully satisfied with our new heat pump. Thanks to Hugues, Samuel and your entire team!
Denis Frenette
1674320389
I am very satisfied with the after-sales service of this company. The service received was professional, courteous, done with a smile. Thanks Hughes! My heat pump works very well and I highly recommend Air Conditioning Express. They have very good expertise! Denis Frenette. St-Ubalde. QC
lyne deshaies
1670513067
The system made the house vibrate because the house is made of granite stones. I called and they came to change the installation to put it on a platform the day after my call. I want to highlight their professionalism and exceptional customer service.
Bob Paquin
1669317652
Can we put 10 ⭐?Exceptional service in an emergency situation. a thunderous team!Fast and effective . Having over 10 years of service department management experience, I can tell you that they are on point and know the kind of team I would lead.Congratulations boys for your great work and especially for your quality of service 💛👏💪
marie roy
1668817331
A fast, courteous and very professional service! Their products (heat pump) are of very good quality and, in addition, some models have a 10-year parts and labor warranty. Which is rare. They serve Mauritius and central Quebec and even La Tuque.Very satisfied with my Sharp heat pump which is guaranteed for 10 years and one of the best on the market if not the best.Thank you to the Air Conditioning Express team for providing unparalleled service!
Jimmy Boulay Lesage
1666184768
Great service! The company met all our expectations and even more, the price is really competitive and during the installation everything went very well. The installers were respectful of our house, clean and quick.Again a huge thank you!
Mathieu Delorme
1664493624
Very good service, competent staff attentive to our needs, the quality of the work is excellent. I highly recommend their services!
Paul Rancourt
1663758365
I called for a noise problem with the rotor of my wall unit and following the basic checks my file was in progress for the repair. On the morning of September 20, a call from technician Hugues Pilote who came to my house with a spare part and he did all the work professionally and courteously. I am very satisfied with the work of the speed of this repair concerning my request and the time to come and do the work. Super satisfied, I recommend this team to my friends. Paul Rancourt
Valerie Paquin
1660224443
Great customer contact, super friendly and professional. They all did to fix our air conditioning which was broken and came from another company. They finally replaced the air conditioning heads without causing any unnecessary damage.Extremely satisfied!
Nathalie Legault
1659481657
Great service..thank you very much! Installation 2 years ago of a heat pump and great service today for a repair.. courteous and professional service.. more than satisfied.. thank you very much!
Mario Dumas
1657998242
Good and beautiful installation. David is knowledgeable, kind and professional. Nice job, cleaning done. I recommend.
Mario Dumas
1657228965
Good and beautiful installation. Davis is knowledgeable, kind and professional. Nice job, cleaning done. I recommend.
Mario Dumas
1657228965
Bonne et belle installation. Davis est compétent, gentil et professionnel. Beau travail, ménage fait. Je recommande.
Laurie Gallagher
1656869322
Excellent service and quick installation. We were advised according to our needs and we are more than satisfied with our new heat pump!
Roxanne Millette
1656079388
Super service, fast, professional in addition to being a dynamic team. 5 stars is not enough to rate their expertise. They deserve a lot more. Great job to the entire Air Conditioning Express team
Catherine Lamothe
1656069131
We had competent service and excellent advice from the technician during an inspection of my furnace. This company listens to needs and offers appropriate solutions, rather than doing like others and pushing costly and not necessarily justified replacement solutions. I highly recommend.
Line St-Louis
1651785401
We had our Sharp heating/air conditioning unit installed. We only have good comments to make! We have already seen the drop in consumption on our electricity bill! I recommend Air Conditioning Express without hesitation!
Lucie Gelinas
1651775498
Very professional and fast service. The technicians are very competent, courteous and able to answer our questions.Very good after-sales service. I recommend CLIMATISATION EXPRESS without hesitation. Just like me, you will be 100% satisfied.
Claude Angiolini
1650499987
I did business with Air Conditioning Express for the purchase and installation of a wall-mounted heat pump and I am very satisfied.I had an excellent professional service, a perfect installation by an experienced and courteous technician.I strongly recommend this company.Claudio Angiolini.
Martine Rouillard
1649945678
Excellent service from professional people! Who listen to our needs! I recommend it!
Ginette Gagnon
1644974287
I am very happy with this company the installation was very good I heated this winter with my heat pump and I am very satisfied for my first year I still have to try the air conditioning, I have already referred this company to many people. Thank you very much for the good service
Lise Leduc
1642651483
Efficient company, professional installation and prompt after-sales service. We recommend this company.
Pierre Lemieux
1639958841
We installed a central heat pump by the Air Conditioning Express team. I loved the service from start to finish. The facility is immaculate and the staff are very courteous. I recommend this company 100%.
Jim Bon Jones
1636729047
Very good service, installation of 8 heat pumps in my rental units. Punctual and competent workforce. I highly recommend
Emmanuel Rousseau
1635974634
Impeccable service! More than 25 heat pumps installed by Air Conditioning Express for 2 years and still as satisfied! I would definitely recommend it if you want to get the facts right and great value for money!
