Basé sur 54 avis
Électro-Québec | Réparateur Électroménager | Montréal
Shelley Porcheron McGill
I value this company's integrity and professionalism. In a world where it is very difficult to find good and honest people Électro-Quebec and their team are the best in the business and they set the bar very high for others.
I had a very good service to fix my washer, answered fast and fixed the same day. Despite a short delay, I can only be happy with the provided services.
Fernand has helped us now with several appliances. I would highly recommend his services to anyone with appliance problems!
Amazing service.Very available.Reliable, fast and honest!A rare find and super handy.Takes the time to do the job properly.We've had several appliance issues and he's always there to fix everything!Lifesaver!
Fernand is the man! He is meticulous and really strives to do the best work. He is honest and friendly. What else can I say? Oh, right, his prices are great! Best value in Montreal if you ask me!! 100 stars!
Great service! Quick, fixed my dryer problem the same day! Very nice and courteous, I will definitely do business with them again! I highly recommend!
Excellent service from Monsieur Jean! Very professional and really reasonably priced. I recommend it without hesitation.
Everything was ok at first. He came the same day we called him and I was under the impression that the problem was going to be fixed the same day because it was only a pipe to change.Eventually he didn't have a hose that was compatible so he told us he was going to buy the correct hose and come back and install it. I tried to call him several times with no answer and I didn't hear from him for a month.He finally answered my call a month later and came to do the repair. He finally used the tip we already had saying he trusted it. I found the service unprofessional and made us wait a month for a repair that could have been done the same day. If I hadn't called repeatedly he would have forgotten about us and kept his $90 fee for the evaluation without doing any repairs.Modification: He explained to me that he tried to find a replacement part and that the best solution was to simply re-use it which I can understand changes the note. It still doesn't change that he forgot us and that I had to call him back several times.
The team is friendly, but contrary to most reviews here, I had a very bad experience. The problem was misdiagnosed so I waited 2 months for a part for nothing. Also, my calls were never returned.
When I saw all the nice reviews I decided to call them expecting at least good service. Finally come there to check my washer, charge me $90 for the inspection and finally ghost me while I wait for a callback for another appointment for the repair. I call to get news, they get rid of me as soon as possible, saying that they will call me back. I've been waiting for a callback for a month. Finally we can not even trust the opinions :/
Fast, efficient and professional. We needed help to change a part that we already had in our possession on our washer, the intervention was very quick and professional. Thanks to them!
Visit for quick and efficient diagnosis in the hours that followed, on a Friday evening and excellent contact for repair the next day, a Saturday! Friendly, courteous, efficient. I recommend without hesitation!
Mr. Fernand and his apprentice offered us excellent service. Extreme kindness, punctuality, courtesy and cleanliness during the intervention. A big thank you. We carefully keep the contact details of Électro-Québec, and we will not fail to recommend it to those around us.
Extremely knowledgeable and best value in town. You will not be disappointed. Found the issue and resolved it with attention and care of my household. Works clean and efficient. Fernand is the best ! I strongly recommend him! Do not waste your money on big companies. He’s your guy! Thanks
Arielle Di Iorio
Very good service! Quick repair at a very reasonable price. Fernand is very friendly, patient and efficient. Thanks a lot!
Mr. Fernand offered us excellent service with a smile. He came the same day and he solved our problem quickly. Thanks!
Professional and efficient. In just one visit my dishwasher was replaced with a new one and he got rid of my old one. I highly recommend the services, they clearly know what they are doing. no wasted time
Fernand was hyper nice was able to fix my dryer at a really good price.Would recommend to anyone. I kept the number in my contacts, will not call anyone else.
We had an initial analysis of the problem over the phone, and through his expertise we trusted him directly. We received the visit the next day. My refrigerator no longer cooled and froze food. It was fixed in one visit, it was very fast. Despite the complexity of the refrigerator, we received excellent service. I highly recommend it!Thank you very much for your work!
Excellent service, technicien courtois qui m'a même aidé à nettoyer l'intérieur de ma sécheuse ... un 24 juin en plus. Je le recommande à mes connaissances.
The service was excellent.Polite, courteous, thorough, clean, kind, organized and punctual; you couldn't ask for better!
Very good service, professional and friendly. I felt respected and safe. 🙂