Google Rating
4.4
Based on 77 reviews
Garage Loiselle & Autoglass Point S City | General Maintenance Windshield Replacement & Car Detailing | Auto Repair in Embrun
4.4
Beigy Rethish
1738082592
Loiselle’s garage is best garage I have been to. There was once I had my wiper getting stuck during my drive in to work . I stopped there and explained what happened ,even not been there before or never done buisness with them before one of the technicians came out right away and tightened the wiper for me and even though I insisted took no payment. So this time when I needed service I went there . Best experience I dropped the car and they called me back when it was ready. Offered the ride to and from the garage . Thank you soo much for your excellent service 😊
JR Rainville
1738079173
GREAT fully Bilingual and honest service !!! You can see and feel the fact that it’s a 3rd generation running the garage, it has a Great “Homy” feeling when you walk in. Very nice and clean and even offers a courtesy car 🤩👍🏻
Nasrallah Yossif
1737676363
Update: garage loiselle reached out to me and helped me resolve the issue that I had, as well as clarified some things. I respect that and appreciate their support.Original review:This will be the last time I come to this establishment.I have been a customer of theirs for about a year and a half now, recommending them to my family, friends and connections.Recently, I brought in my brother's vehicle which needed some repairs done. They inspected it and quoted me $900 for an oil change, one ball joint replacement, 2 coils and 4 spark plugs. Plus a $150 inpection fee included. I trusted their judgment and pricing because of my customer loyalty. They told me I was getting "special" pricing.However upon calling other mechanics in the area I was getting quoted around $500-$600 for the same job, and no inspection fee if the job was done at their garage.Loiselle, telling your customer theyre getting special pricing then upcharging them is very dishonest and not what I expect from a professional mechanic. I guess this is what you get for being a loyal customer 🤷♂️
Samantha Burelle
1737399377
I've been going to Garage Loiselle for many years now. They have always offered reasonable pricing, the guys always give updates/recommendations if you need any other work done and most importantly, they offer excellent customer service!
Derek MacDonald
1736528885
Garage Loiselle & Autoglass Point S City is truly exceptional! Their customer service is top-notch—friendly, professional, and attentive to every detail. Communication is excellent; they keep you informed every step of the way, making the entire process stress-free. What sets them apart is their honesty and reliability—they provide realistic timelines and stick to them, which is such a rare quality these days. I highly recommend them for anyone seeking a hassle-free and trustworthy experience!
Theresa Galdamez
1736391038
Loiselle Auto and Glass Repair GarageEmbrun ONThey charge too much money compared to other Garages. Do not trust them stay away for their services. I wouldn’t recommend ever getting your car serviced by them.
Rajpartap Singh
1736377381
special price for loyal customers." Special? More like taking advantage of loyalty!. It’s frustrating to see a business use the term “loyalty” as a marketing gimmick to justify overcharging.To make matters worse, the service itself was average at best. The repairs took longer than initially promised, and I was left waiting without any updates. It seems like their priority is more about making a quick buck rather than providing genuine service to their loyal customers.won’t be returning, and I encourage others to get quotes from multiple auto repair shops before committing to anything. Don’t fall for their so-called loyalty scheme; it’s just a way to charge you more!
Nasrallah Yossif
1736361750
This will be the last time I come to this establishment.I have been a customer of theirs for about a year and a half now, recommending them to my family, friends and connections.Recently, I brought in my brother's vehicle which needed some repairs done. They inspected it and quoted me $900 for an oil change, one ball joint replacement, 2 coils and 4 spark plugs. Plus a $150 inpection fee included. I trusted their judgment and pricing because of my customer loyalty. They told me I was getting "special" pricing.However upon calling other mechanics in the area I was getting quoted around $500-$600 for the same job, and no inspection fee if the job was done at their garage.Loiselle, telling your customer theyre getting special pricing then upcharging them is very dishonest and not what I expect from a professional mechanic. I guess this is what you get for being a loyal customer 🤷♂️
Erin T
1736344760
I absolutely love Owen and his team at Garage Loiselle. They're honest and trustworthy, expedient, and have excellent customer service. I've never found a team as professional as they are.
Ekam Singh
1731707845
Premium, efficient service and Owen is great! If you’re new to Embrun area and not sure which mechanic to go to, definitely check them out before going to others!
Mélanie Genest
1730297075
Friendly, accommodating and professional. I appreciate the work they do for me.
Daniel St.amour
1719418805
Had my wheels and tires re balanced in February 2024, when they removed the wheel weights they must have used a flat head metal screw driver cause they scratched all 4 wheels. I had brought it to their attention and they said they will have them re - finished and when i put on my other wheels to drop off the scratched ones which i did in March. I went back and forth with Cedric a few time via email trying to get updates and he said he will have it done by the end of (this month) which was discussed in May. I let him be and now we are the end of June and still no word back. I would like my wheels back re-finished as promised please! why is it taking 4+ months???
J.S. Emond
1717445959
I see a lot of positive reviews, but be careful. Maybe I got unlucky with a bad tech, but my windshield replacement was completely botched. I only found out months later when my mirror housing fell apart and I started investigating.I had water infiltration at the top of my windshield, loads of clips were broken on my mirror housing, the mirror itself came loose, windshield was not mounted high enough or symmetrically, wiper arms were damaged, wiper arm caps missing... Really, really bad.Another local company helped sort things out. And on the bright side, now I know what to look for after a windshield replacement. 🙂
Colin Delahunt
1716829380
Just down the road from my house, a convenient and extremely organized shop. When I phoned them they already had my file on hand from my number, this makes it super easy to go over previous work and set up a new appointment. I have and will recommend it to friends, a good shop with fair prices.
Dom Jack
1708444884
My go to garage for almost 2 decades. Great service and competitive pricing. Also enjoy that they pick-up/drop off my vehicle at home. Highly recommended!
James Sebes
1707228598
Got my car detail cleaned by these guys and it is aaamazing for a really decent price. They even drove me back home and picked me back up, as well as cleaning the outside of the car even though I only asked for interior cleaning, for no additional charge. The staff were great, the process was easy, and they're getting my business again!
