Worst experience. When the information online doesn’t match what they really offer and you get charged $380 for 96 L of essence it’s really disappointing.
Great place to rent from! I've been going there for almost 10 years and have been always dealing with the same awesome team! Highly recommend it. Best rentals you might findGreat place with a great team!
I bought a used snowmobile from them and the spark plugs didn't work on day one. They took it back in, changed the spark plugs and even gave me lots of maintenance advice. They offer great after sales services and I highly recommend this place for purchases or maintenance.
Thank you Genevieve ! You are a sweet lady who goes the distance and enjoys taking care of the customer. You selected a great sled for me and walked me thru the rental process effortlessly. Next time I'm up in Quebec to Ski-doo, I'm coming to see you !
Not for the American tourist!We were visiting from the states and decided to find a snowmobile rental shop to do on our way to Quebec City. We stumbled upon the English version of this company's website which as it turns out is horribly outdated. We called and made our reservation for 4 snowmobiles. The address on the website has incorrect information but when we finally got there they told us we were too young to rent to since none of us were quite 21 years old (however, on the phone we told them this in advance and they said it wouldn't be an issue). They end up letting us proceed with signing the contracts and were willing to work with us, however the total price was more than double what we saw online. This was because the English site has outdated prices. I would recommend to the owner that they either update their English site or shut the site down since it is the first result for English Google searches and has incorrect information.They also wanted to put a 2500$ hold on our credit card per machine. On the phone they made it sound like the 2500 number was for all 4 machines. We thought this was a high number for the machines.Overall we wasted 3 hours of our day and didn't get to go snowmobiling.
