Basé sur 35 avis
Humanitae Groupe Patrimoine | Résidences pour Personnes Âgées atteintes d’Alzheimer | Lebourgneuf
Very beautiful residence! Modern and warm. The staff are smiling and seem to love their work! The residents seem happy and it is a very safe place!
Very poor service considering the price. We placed our mother not even 2 weeks ago and found her in her soiled pajamas in the middle of the afternoon. According to the staff, our mother did not want to be changed that morning and the person on her floor told us that this was not negligence. Finally, my mother was changed after another attendant arrived for her shift at 4:00 p.m. Is it possible that Humanitae does not provide adequate training to their staff?October 2023 Update:We received a notice for the increase in fees from our mother. After a discussion with one of her caregivers, we learned that the social worker hired by Humanitae falsified the assessment to say that the case of dementia was more serious than it was (stage 10 to 14). in one year!!!). When the attendant indicated this to the social worker, the latter replied that this would benefit Humanitae because they will be able to charge us more costs.
The quality of services obtained for our mother and the support received by all the staff were exceptional. These services were accompanied throughout his stay (18 months) by small attentions and kindnesses towards him. Our experience has always been the polar opposite of the stories told in the media. Alongside the exceptional team that took care of our mother on a daily basis was an equally exceptional support and management team. Thank you for giving my family and especially my mother such a successful residential living experience and end of life experience.
Wonderful philosophy. Attentive and respectful staff. I warmly recommend this establishment where my father spent the last year of his life.
My aunt stayed there for the last years of her life and the employees had to create a strong bond, support her and reassure her. Even when she found herself in palliative care, they continued to be present and caring for her. Thank you so much !
What a beautiful place, caring staff for both relatives and residents. They have plenty of activities and especially safe.
Sublime residence with exclusive services and a loving staff: it is certainly the best establishment of its category by far!
Thank you to all the staff at Résidence Humanitae for their caring attitude, their humanism and the good care provided to our father. We are grateful that he was able to live there peacefully and well cared for for the last 4 months of his life.Denise Aubin
A wonderful place to work, a unique living environment for residents and a human approach for quality care at the resident's pace 😊
What a great place for people with Alzheimer's! When you enter Humanitae, you feel human warmth and a family spirit!
Super beautiful residence, it's a magical place! Dedicated employees, residents are happy. Beautiful living environment.
One word Wow!! You should see the residents...they live!! It's wonderful to see a residence in which people with memory problems are active and alive. Everything is moving. Employees are trained for this type of situation and you should see the residents. They are happy despite the illness. There is one thing I don't understand though, some people gave it one (1) star (Google Review) but didn't leave comments. How do you expect them to improve if you don't leave feedback? On these words, have a nice day! 🙂
Very poor service considering the price. We placed our mother not even 2 weeks ago and found her in her soiled pajamas in the middle of the afternoon. According to the staff, our mother did not want to be changed that morning and the person on her floor told us that it was not negligence. Finally, my mother was changed after another attendant arrived for her shift at 4:00 p.m. Is it possible that Humanitae does not provide adequate training to their staff?